PRIVACY POLICY

Basic Information on Data Protection

  • Controller: Munay SL.
  • Purposes: Provision of online services. Management of web users. Commercial communications related to our services.
  • Legal basis: Explicit consent and legitimate interest.
  • Recipients: Data will not be shared with third parties, except under legal obligation.
  • Rights: Access, rectify, and delete data, as well as other rights explained below.

At Munay SL, we work to provide you with the best possible experience through our products and services. In some cases, it is necessary to collect information to achieve this. Your privacy is important to us, and we believe in being transparent about it.

Therefore, in accordance with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL, of April 27, 2016 (hereinafter, “GDPR”), concerning the protection of natural persons regarding the processing of personal data and the free movement of such data, and LAW 34/2002, of July 11, on Information Society Services and Electronic Commerce (hereinafter, “LSSI”), Munay SL informs the user that, as the data controller, it will incorporate the personal data provided by users into an automated file.

Who is responsible for processing your personal data?

  • Identity: Munay SL
  • Registered address: Paseo de Can Vinyes, NUM 27, 08860 – Castelldefels, Barcelona
  • C.I.F.: B16368870
  • Email: [info@munay.com]

Munay SL has appointed a Data Protection Officer or an internal contact person within the organization. If you wish to make an inquiry regarding the processing of your personal data, you can contact them via email at [info@munay.com].

What personal data do we collect?

The personal data that the user may provide includes:

  • Name, address, and date of birth.
  • Phone number and email address.
  • Information related to payments and refunds.
  • IP address, date and time of access to our services, browser used, and data about the device’s operating system.
  • Any other information or data that you choose to share with us.

Why and for what purpose do we process your data?

At Munay SL, we process the information provided by interested parties for the following purposes:

  • Manage orders or contract any of our services, whether online or in person.
  • Handle requests for information submitted to us.
  • Carry out commercial actions and manage the relationship with the user, as well as personalize the services offered through the website.
  • Organize and manage contests, giveaways, or other promotional activities.

What is the legal basis for processing your data?

The processing of your data may be based on the following legal grounds:

  • The data subject’s consent for service contracting, contact forms, or newsletter subscriptions.
  • Legitimate interest for direct marketing activities.
  • Compliance with legal obligations related to fraud prevention and communication with public authorities.

How long do we retain your data?

Data processing will be maintained for the time necessary to fulfill the purpose for which it was collected (for example, while the commercial relationship lasts), as well as to comply with any legal obligations.

Who receives your data?

In some cases, only when necessary, Munay SL will provide data to third parties, such as external service providers (e.g., payment services or delivery companies). These third parties will only use the data to provide the corresponding services and never for their own purposes.

Where is your data stored?

Generally, data is stored within the EU. Any data transferred to third parties outside the EU will be protected by measures that ensure its security.

What rights do you have over your data?

You can send your inquiries and exercise your rights by sending a request to [info@munay.com].

Under GDPR, you have the right to:

  • Access, rectify, and delete personal data.
  • Restrict data processing.
  • Object to data processing.
  • Request data portability.
  • Withdraw consent at any time.

How do we handle minors’ personal data?

If any of our services are directed at children under fourteen years old, valid, freely given, and informed consent from their legal guardians will be required.

What security measures do we apply to protect your personal data?

Munay SL applies technical and organizational security measures to prevent unauthorized access or misuse of personal data. However, users should be aware that security measures on the internet are not infallible.

Can the privacy policy be modified?

This privacy policy may be modified. We recommend reviewing it periodically.